Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
Tim B., Fairfax, Virginia“Debbie was on point! My wife started her with all the basics and from there Debbie was able to secure my business with both liability and workers comp. The prices were very reasonable and I .line with the coverage amounts I needed.”
G S., Fairfax, Virginia“We have been with the Spicer Agency for over 20 years and their service has been extraordinary. They are always helpful and knowledgeable and willing to take the extra time to understand each scenario accurately. They propose appropriate solutions and always follow up promptly. It is really nice to know that Spicer’s staff are there to help you navigate your insurance needs smoothly.”
- MHMatthew H., Fairfax, Virginia
“Recently we had a significant sewer back-up and the team at Spicer Insurance jumped right on it and helped us through the process. They called us multiple times during the restoration to make sure that we were happy with the progress. We really love Erie Insurance and the people at the Frank D. Spicer Insurance Group.”
- RKRyan K., Fairfax, Virginia
“The team has been nothing but great for me. Very responsive and always extremely helpful.”
- CNChristina N., Fairfax, Virginia
“Very knowledgeable and professional agency. I refer clients moving to the VA/MD area to the Spicer Agency often and always get great feedback about them.”
- KHkathleen h., Fairfax, Virginia
Tony S., Fairfax, Virginia- RGRick G., Fairfax, Virginia
“I have been dealing with Frank Spicer Insurance Agency for over 25 years and my parents dealt with them for many years in addition. I have always had excellent service from their entire staff. They have always guided me to make the best insurance decisions. For the past several years I have been dealing with Anita McCaskey. Anita is always incredibly helpful and knowledgeable about all Erie Insurance products. I would highly recommend their group to any potential customer.”
Marianne V., Fairfax, Virginia- PKPeter K., Fairfax, Virginia
“Honest and fair and very responsive. Have been working with Chris for a few years and have zero complaints. Cannot beat his pricing!”
- RGR. G., Fairfax, Virginia
“Lisa Clickener and Frank Spicer Insurance Agency are great! They take time to answer questions, find solutions, and find ways to help you save money! We are so appreciative of their knowledge, customer service, and responsiveness.”
- DPdavid p., Fairfax, Virginia
- JBJessica B., Fairfax, Virginia
“A pleasure to work with…. staff is both friendly and professional!”
Geoffrey I., Fairfax, Virginia“I feel so fortunate to work with Kathleen Davis, she is patient, diligent, responsive, knowledgeable, and so friendly. Every time I approach her with an insurance question, she goes above and beyond to help me however she can. Kathleen never rushes me, she explains insurance jargon in a way that is easy to follow, and she is always thinking about how she can add value to our discussions. I am lucky to work with her and appreciate her hard work and excellent customer service!”
Cherise C., Fairfax, Virginia“I have been a customer of Spicer for about 20 years. They BY FAR have given me the best rates and customer service I have ever experienced. As my life has changed with divorces, moves, car changes, even a home being destroyed, they have been right by my side. They have always responded quickly and ensured I knew I was not alone.
Over the years, I have bonded with several agents in the office that have become like friends. (Anita McCaskey has been my agent since my dogs were puppies! They’re 8 now and she asks about them on every call!) They review all of my policies as my life changes and help me determine if adjustments should be made. They aren’t like a lot of places I worked with before that tried to force me into policies. They truly work to find the right fit for YOU.
If you’re tired of paying high premiums for poor service, are tired of talking to a different agent every time you call your insurance company, or are tired of not knowing if you’re coverage is really what you need, CALL SPICER and deal with a real, old school insurance company that knows what customer service is SUPPOSED to be!!!”