Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- ZTZulma T., Fairfax, Virginia
Mark E., Fairfax, Virginia“Debby R. has been the most helpful and caring person I have ever worked with in the insurance industry. She took the time to educate me about the different coverages I needed when I was starting my business. Any time I have had questions she has been there to answer them. I could go on and on about her excellent service but all I have to say is that I highly recommend Debby for your insurance needs. She is so polite, professional and just so down to earth.”
Chad A., Fairfax, Virginia“This agency has been very helpful in providing insurance advice to my friends, family and me. Great staff, very personable, and Chris and Rob are awesome to work with!”
- BSBrian S., Fairfax, Virginia
“I love frank d splicer I’ve been dealing with this company since the 90,great company,helpful and understanding their customers”
- MLMoses L., Fairfax, Virginia
“(Translated by Google) 5 stars
(Original)
5 estrellas” 
Greg N., Fairfax, Virginia“I just got off the phone with Anita at Spicer Insurance, and while we were talking it occurred to me that I have been a happy Erie customer for 30 years now! I have always received prompt, courteous service from Spicer, and they have kept my rates low and stable over the years. So, unlike my cable company, I don’t need to call them every year and ask them to match their competitor’s rates. 🙂 Spicer Agency does such a great job that I’m always happy to tell my friends and colleagues how awesome they are.”
Mark B., Fairfax, Virginia“Frank Spicer and team have been amazingly supportive of my home and auto policies. Their reps are super proactive and helped my family quickly reset our policies after we moved States, there was barely anything I needed to do. I’m also impressed by the premiums on Erie Insurance policies and even had my mortgage broker say “that’s an impressive policy!” Well done team.”
- JKJoe K., Fairfax, Virginia
“I have been with the Frank Spicer Insurance Agency for several years now and have always received top notch service. I have bundled home and auto policies, and the Spicer Agency is frequently identifying additional ways for me to save on my policies year after year.
I had a friend move to North Carolina from New Jersey last year, who needed to transfer car title and registration. The Spicer Agency was extremely helpful with getting a policy in place quickly and making sure all the pieces were in place to handle the cumbersome requirements of the DMV.”
- JHJon H., Fairfax, Virginia
“I’ve been very happy with the service I’ve gotten from Rob Hersch and Chris Spicer at Frank Spicer Insurance Agency. They cover us for auto, renters’, and property, and managed to combine them into a bundle to earn us some savings. And I’m happy that the policies they recommended to us are with Erie Insurance, a very reputable insurer. Finally, the staff is very professional and has been responsive to all of our phone calls and emails. I definitely recommend turning to this agency for your insurance needs.”
Laura F., Fairfax, Virginia“After a frustrating experience with our former insurance agency, we took time to shop around and found that Frank D. Spicer Jr. Insurance agency offered us the best coverage for the best price. More importantly, they are very responsive, thorough when you have questions, and worked with us to get us the coverage we needed. Overall all, they are friendly, knowledgable, and supportive. We are very happy we found this agency!”
- JAJoe A., Fairfax, Virginia
“I worked with Lisa for a change in my companies insurance. She was polite, efficient, Knowledgeable, and very friendly. Quality customer service is rare these days and Lisa shows that quality service that keeps customers returning to your agency.”
Roy G., Fairfax, Virginia“Very responsive and good service”
- RWrichard w., Fairfax, Virginia
“Very happy with the Agents at the Frank D Spicer Insurance Agency. I set up an automotive policy and dwelling rental insurance with Ross Hilton with Erie Insurance. And recently, I called to make a change of address for both policies. Anita McCaskey took care of my every need with such politeness and helpfulness! Very impressed with these fine people – this Company deserves to be recognized!”
- DADaniel A., Fairfax, Virginia
“For a while i’ve been looking for the best insurance coverage. Being a young and safe driver, it was hard to find a rate that I thought was suitable for me. I was able to get in contact with an agent(Anita) from Erie insurance working for this agency and we were able to find the best rate for me. She was tentative and deliberate with her help. Im thankful I came across this agency. 10/10”
- SPShari P., Fairfax, Virginia
“I have been using this insurance agency for almost two decades. Chris, who I work with most often, is very quick to respond and very detailed when explaining all of the different insurance options. He provides options that fit my family’s needs at the best cost.”