Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
Debbie A., Fairfax, Virginia“I recently needed to replace our non-profit’s general liability insurance. Due to the nature of what we do, it wasn’t as easy as I had hoped. But I was fortunate to have found an agent who held my hand through the entire process. Jonathon Jacobeen helped me understand and complete every required form, and kept me informed about his progress during the entire process. He was assisted by others in his agency who were quick to help when Jonathon was away from his desk. In addition to securing a good offer for general liability, Jonathon alerted me to other insurance opportunities that I had not even considered. I work hard to be an expert at what I do, and it is a comfort to know that I found an agency equally devoted to their mission. THANK YOU Jonathan Jacobeen, and the entire staff of Frank D. Spicer Jr. Insurance Agency!”
- MRMario R., Fairfax, Virginia
“Setting my business and personal insurance couldn’t have been easier with the help of Debby Ramirez . She took the time to explain the ins and outs of each type policy and answer all my questions. She was patient and always very friendly and professional. It’s comforting to know the i am working with an experienced person , who happens to be bilingual too.You don’t find this level of service as easily anymore and it’s reassuring to know that it still does exist . She looked out for my best interest and gave me advice that will go a long way . I am pleased with
the service I have received at the Spicer Agency and will be highly recommending to my family, friends and business associates over to her .” 
Robert B., Fairfax, Virginia“Great Service! We have been with them for over a 12 years and have nothing but a positive experience.”
Rosa C., Fairfax, Virginia“I enjoy working with the Frank D. Spicer Insurance Agency team specifically with Anita McCaskey . She always goes the extra mile to help me address my requests in a timely manner (i.e., adding a new car to my car policy, modifying my home/car insurance policy, answering my questions, etc). Overall Anita provides great customer service. Keep up the great job!”
- OROmarp R., Fairfax, Virginia
“Debby Ramirez she is very nice helpfully with the costumer thank you debby.”
- MGMaria G., Fairfax, Virginia
“I am very happy with the service I have received with the Spicer Agency. They have always been there for me when I have needed them. Debby went out of her way to help me when I got hit by another car and even called the other insurance company while I was on the phone to help start the claim.”
- FAFrancisco A., Fairfax, Virginia
Nicole B., Fairfax, Virginia“I have been with ERIE, Spicer Agency, for years. I love making a call and an actual person answers and helps you. They are patient and get it done.”
- KGKarl G., Fairfax, Virginia
“Our family had had coverage with Frank D Spicer Insurance since I was in my early 20s. Almost 20 years later we remain extremely satisfied with their level of service. They simply feel like family. Our current agent, Anita M. is a warm and personable person that is always looking after us. She even sent us a card during the holidays! We’ve been extremely happy and impressed with her as well as the rest of the team at the Fairfax office.”
- DLDorothy L., Fairfax, Virginia
“Truly the best insurance with the best customer service! I couldn’t recommend them more!”
- JVJeff V., Fairfax, Virginia
“We use Spicer for ALL of our insurance needs because they rock. Anita M. never fails to provide kind and timely assistance according to the Golden Rule. Well worth your time to get to know them.”
- AKAlison K., Fairfax, Virginia
“Kathleen has written several policies for me. She is very detailed oriented and is always patient with all of my questions.”
Melissa H., Fairfax, Virginia
Lilian R., Fairfax, Virginia“I knew I needed life insurance but didn’t know where to start!! Thankfully Debby took the time to explain my different options and walked me through the process. What seemed intimidating turned out to be a very easy process. I definitely recommend for others to work with her”
- LLogan, Fairfax, Virginia
“Everyone here is absolutely amazing! They are both knowledgeable about helping ensure that I am covered with quality at an exceptional price. Anytime I have questions, whether it be about coverage, or my bill, they are both courteous and respond within 24 hours! I am thrilled with their service that they provide and plan to utilize them no matter where I live in the DMV region! Do yourself a favor and call Spicer Insurance you insurance home!”
