Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
On February 21,2015 during a cold snowy day , the water pipes in my house got...Abdul A., Fairfax, Virginia“On February 21,2015 during a cold snowy day , the water pipes in my house got frosted and burst . The whole house was flooded and nearly 60% of the second and first floor in the house got extensive damages. The Floor and the celling of the house including the furniture and kitchen became unusable.
As soon as I called Frank D, It took me only 10 minutes to get the claim number. After exactly 2 hours in the same day me and my entire family was transferred to the nearest Marriott Hotel until the house got completely repaired. Four days later , my case was assigned to one of the most experience Insurance agents Mr. Mathew . He did a wonderful job introducing me to Mr. greg Spolding Erie Insurance Certified contractor which I chose him to take my contract.
House got repaired and upgraded better than it was , and I was being treaded with respect by Erie Insurance and staff.
I recommend Erie insurance to every home owners.”
Fantastic coverage and friendly staff who take the time to explain everything....Anna S., Fairfax, Virginia“Fantastic coverage and friendly staff who take the time to explain everything. Highly recommend the Spicer agency!”
Always willing to work with me to come up with solutions to ever changing...Bruce W., Fairfax, Virginia“Always willing to work with me to come up with solutions to ever changing needs. Truly, the friendliest people I deal with in the service sector.”
- VDAbsolutely wonderful! My agent Anita McCaskey has been so helpful and makes...Vicki D., Fairfax, Virginia
“Absolutely wonderful! My agent Anita McCaskey has been so helpful and makes sure I understand everything! Great group!!”
- BMThe service I have received...over the last 25 years was wonderful
“”…The service I have received via his [Frank’s] staff over the last 25 years was wonderful, and I appreciate all that were involved. I was his client long before the move to Fairfax, when he was in Annandale.””
- CHyou have been a great help!
“”[Thank you Anita.] Once again you have been a great help! A thank you also to Debby who answered all of my questions the day before in a friendly and professional manner!””
- YZMade the process simple and convenient
“”Andrea is fantastic! She is prompt and pleasant, and made the process simple and convenient for me when I purchased a new home.””
5 stars!!!Anonymous, Virginia
Five stars!!!Anonymous, Virginia
Great service and great insurance rates!Anonymous, Manassas, VA“Great service and great insurance rates! Highly recommend calling for a quote. They have helped us with all our insurance needs. Thanks!”
- DMDan M., Fairfax, Virginia
“We’ve been with Erie for many years and their customer service has always been fantastic. We recently made some changes to our account and needed to better understand how our rates would be affected. Lisa was a great help in answering all our questions and providing us with the needed information via phone calls and email.”
Tony L., Fairfax, Virginia“Erie Insurance through the Frank D. Spicer Insurance Agency is by far the best insurance company we’ve ever dealt with. I would highly recommend them for your auto and home insurance needs. We recently sold two vehicles and added a new one and all the changes were processed immediately and they provided me with the insurance coverage promptly to submit to the dealer. Not only that, but we received all updated documents the very same day, followed by a premium refund for the new coverage the following week. Our agent, Lisa Clickener, is always available and is extremely prompt and efficient in handling our requests.”
Geoffrey I., Fairfax, Virginia“I cannot recommend Kathleen Davis enough, she is so wonderful to work with, you should ask to work with her by name when calling in for any of your insurance needs. So happy to work with her over the years and hoping for many more to come down the road!”
Josh W., Fairfax, Virginia“Been using this firm for 10+ years. Always grat service and lots of help. Highly recommend using them for your insurance needs.”
- WSWayne S., Fairfax, Virginia
“I have been with this company a long time. Lisa C- Great customer service and very professional. Job well done.”
